Five Star Rewards

Red Arrow is committed to recognizing exceptional service and reinforcing our core values. Team members that go above and beyond providing guest service or model our core values are eligible to receive a star.

For every five-stars, team members will receive a $10 gift card. Stars are earned when guests recognize team members in online reviews and surveys. In addition, team members and managers can nominate each other for a star. Stars will be tracked in Deputy next to the team member name.


  • Community - Do good for others.

  • Entrepreneurship - Solve problems and take risks.

  • Hard Work - Apply maximum effort with endurance.

  • Teamwork - Cooperate and create a positive environment.

  • Hospitality - Make guests feel welcome.

Nomination Form

Team members can complete this form and management will issue a star based on the nomination. Nominations are based on modeling core values at Red Arrow or outside of work. Complete the form and management will announce granted stars on Deputy.

Name of team member that is being nominated.
Location *
Core Value *
Select the core value(s) that the team member exemplified.
Describe why the team member was nominated for a star.
Person Completing Nomination *
Person Completing Nomination
Name of person completing the nomination